• Do you have exceptional organisational skills?
• Can you manage multiple priorities at the same time?
• Ongoing permanent role

Consistent, reliable supplier of quality wool fibre

Together with a network of both local and international agents and business partners, Michell Wool is Australia’s most experienced and largest exporter of Australian Wool fibre and has been for more than 150 years.

From the Global headquarters in Adelaide, South Australia, our founders, the Michell family, oversees manufacturing and processing facilities in Australia and China, together with a network of local agents and business partners.

Our vision is to be the global market’s first choice supplier and marketer of Australian wool through our commitment to excellent service, sustainability, and long-term focus. We will achieve this through our people, partnerships, strengths, and excellence.

We are now looking for a full-time contract role as a Sales Administration Assistant to join our friendly and hardworking team in Salisbury South.

You will serve as a point of contact for customers with queries about account queries, and orders and provide support for marketing representatives.

Benefits on offer

Flexible working hours can be negotiated in line with set sale days/schedules, and we will provide you with all the training you need to thrive in this role. 

Your next opportunity

Some of the responsibilities associated with this role are:

• Accurately complete and check data accuracy in wool purchases, create invoices for grower clients
• Contact clients to obtain missing information or answer queries
• Maintain and update sales and customer records
• Develop weekly/monthly sales reports
• Communicate important feedback from customers internally
• Proactively working with the Michell Direct team on a partnership basis in driving the business forward through the development, implementation and monitoring of key metrics/KPI’s
• Providing management information and analysis, based on a sound understanding of all areas of the Michell Direct business to enable the business managers to have the right information, both historic and forward-looking to support effective business decision-making
• Maintain a weekly cash balance reconciliation in accordance with business guidelines
• Manage all operational aspects of auction wool including catalogues, typing, appraisals and auctioneer liaison

What you will bring to the team

To succeed in this role you will bring the following skills and experience:

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Excellent attention to detail

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

To start your next career step, Apply Now!